Refund policy

At GoBuyKart, your satisfaction is our top priority. If you're not 100%
happy with your purchase, we’re here to make it right.

📦 RETURNS
We accept returns under the following conditions:
✅ Items must be unused, unworn, and in original packaging
✅ Return request must be initiated within 7 DAYS of delivery
❌ We do not accept returns on personal care items, undergarments, or
items marked "FINAL SALE"
To initiate a return, email us at contact.gobuykart@gmail.com with:
Your Order ID
Reason for return
Product photos (if applicable)
Once approved, we’ll share return instructions.

💸 REFUNDS
After receiving and inspecting the returned item, we will notify you
about the refund status:
If approved, the refund will be processed within 5–7 BUSINESS DAYS
Refunds will be issued to the ORIGINAL PAYMENT METHOD only
Note: SHIPPING CHARGES ARE NON-REFUNDABLE

🚚 DAMAGED OR DEFECTIVE ITEMS
Received a damaged product? We’re sorry! Please contact us within 48
HOURS of delivery with clear photos and your order details. We’ll
arrange a replacement or a full refund.

🔁 EXCHANGES
We currently do NOT OFFER DIRECT EXCHANGES. If you wish to exchange,
please return the item and place a new order.